Shipping Policy

Last updated: August 21, 2026

At Patch Club, we pack and ship your order as quickly as possible. Here’s what you need to know about shipping.

Processing Times

Orders are typically processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, promotions or periods of high order volume, processing may take slightly longer.

Shipping Times

Estimated delivery times depend on your destination and the shipping method available at checkout.

Delivery estimates are:

• Netherlands: 1–3 business days
• Europe: 3–7 business days
• United Kingdom: 3–7 business days
• United States: 5–10 business days

These are estimated delivery times and are not guaranteed.

Shipping Costs

Available shipping options and costs are shown at checkout before you complete your purchase.

We currently offer free shipping on orders over €30, where available.

Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information where tracking is available.

Please allow some time for the tracking information to update after your order has been shipped.

Delays

Once your order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside of our control.

This may include:

• Carrier delays
• Customs processing
• Public holidays
• Weather conditions
• Incorrect or incomplete delivery information

If your order appears to be delayed, please check the tracking information first.

Incorrect Delivery Information

Please make sure your shipping address is correct before completing your order.

Patch Club is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us through the Contact tab as soon as possible. We will do our best to help, but we cannot guarantee that the address can be changed after an order has been processed.

Lost or Damaged Orders

If your order arrives damaged or appears to be lost, please contact us through the Contact tab on our website.

Please include your order number and, where applicable, photos of the damaged package or products.

We will review the situation and work with you to find an appropriate solution.

Customs & Import Fees

For international orders, additional customs duties, taxes or import fees may apply depending on the destination country.

Any applicable customs or import charges are the responsibility of the customer unless otherwise stated at checkout.

Contact

If you have any questions about shipping, please contact us through the Contact tab on our website.

Patch Club
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