Terms of service

Terms of Service

Last updated: August 21, 2026

Welcome to Patch Club. By accessing or using patchclub.skin, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Patch Club

Patch Club sells hydrocolloid pimple patches, accessories and related products through our online store.

These Terms apply to all visitors, customers and users of our website.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with the security or functionality of the website

  • Copy, reproduce or commercially exploit our website or content without permission

We reserve the right to refuse service or restrict access to our website where reasonably necessary.

3. Products

We make reasonable efforts to ensure that product descriptions, images and information on our website are accurate.

However, colours and appearance may vary slightly depending on your device or screen.

We reserve the right to:

  • Change product information

  • Update prices

  • Limit quantities

  • Discontinue products

  • Correct errors or inaccuracies

Product availability is subject to change without notice.

4. Orders

When you place an order, you are making an offer to purchase the products in your cart.

After placing an order, you will receive an order confirmation. This does not necessarily mean that the order has been accepted if there is an issue with payment, availability, pricing or other circumstances.

We reserve the right to cancel or refuse an order where necessary. If we cancel an order after payment has been made, you will receive a refund for the amount paid.

5. Prices and Payment

All prices displayed on our website are shown in euros unless stated otherwise.

Prices include applicable taxes where required.

Payment must be completed using one of the payment methods available at checkout.

We reserve the right to correct pricing errors before fulfilling an order.

6. Shipping

We ship to the destinations available at checkout.

Estimated delivery times are provided for guidance and may vary due to circumstances outside our control, including postal delays, customs processing or carrier issues.

Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside our direct control.

You are responsible for providing accurate delivery information when placing your order.

7. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Due to hygiene reasons, opened or used pimple patches may not be eligible for return.

Nothing in these Terms affects your statutory consumer rights.

8. Product Use

Patch Club products are intended for their stated purpose and should be used according to the product instructions.

Our products are not intended to diagnose, treat or cure medical conditions.

If you experience irritation or discomfort, discontinue use.

9. Intellectual Property

All content on patchclub.skin, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Photography

  • Graphics

  • Videos

  • Designs

  • Text

  • Website design

is owned by or licensed to Patch Club and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

10. User Content

If you voluntarily submit content to Patch Club, such as reviews, photographs or other materials, you confirm that you have the right to share that content.

By submitting content, you grant Patch Club permission to use, reproduce and display the content for marketing and promotional purposes, unless otherwise agreed.

We reserve the right to remove user content that is unlawful, offensive, misleading or otherwise inappropriate.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

Patch Club is not responsible for the content, availability, security or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Patch Club is not responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including rights and protections that cannot legally be excluded under applicable consumer law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on this page with an updated Last updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws applicable to Patch Club and its place of establishment, subject to any mandatory consumer protection laws that apply to you.

16. Contact

If you have questions about these Terms of Service, please contact us through the Contact tab on our website.

Patch Club
patchclub.skin